7j777 Privacy Policy
When you use 7j777, protecting your personal information is our top priority. This document explains in detail — what information we collect, why we collect it, how we protect it, and what rights you have.
1 Introduction and Scope
This privacy policy applies to all users of the 7j777 platform. When you visit our website, register an account, make a deposit or withdrawal, or use any of our services — you are considered to have accepted the terms of this policy.
7j777 is a trusted online gaming and betting platform for users in Bangladesh. To learn more about us, please read our About Us page. This privacy policy serves as the governing document for all our data processing activities and may be updated from time to time.
This policy should be read alongside our Terms and Conditions. If any conflict arises between the Terms and Conditions and this privacy policy, this privacy policy shall take precedence on matters related to data protection.
2 What Information We Collect
7j777 collects only the information necessary to provide our services and maintain security. Below is a breakdown of the information collected:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — minimum age 21+)
- Username and password (stored in encrypted form)
- Mobile number and email address
- National ID card or other identity document details (if required)
2.2 Financial Transaction Information
When you make a deposit or withdrawal — such as via bKash, Nagad, Rocket or Upay — a record of the transaction is stored. This includes the payment method identifier, transaction amount, and time. Sensitive details such as card numbers or bank account information are not stored on our servers.
2.3 Usage and Activity Information
- Game play history, bet amounts and outcomes
- Bonus claim records and promotion usage history
- Login times, session duration and device information
- Customer support communication records (live chat and email history)
2.4 Technical Information
- IP address and geographic location (approximate)
- Browser type, operating system and device identifiers
- Information collected through cookies and similar tracking technologies
- Referral source (how you arrived at our site)
What We Do Not Collect
Your mobile banking PIN, OTP or card verification code is never collected. Any request for such information is fraudulent.
Information from Minors
We do not knowingly collect information from persons under the age of 21. If such information is found, it will be deleted.
3 Purpose of Using Information
7j777 uses collected information only for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to complete registration, verify login, process financial transactions securely, and maintain your gaming history. It is also required to secure access to your account.
3.2 Identity Verification and Fraud Prevention
Verifying user age (confirming 21+) and identity is our legal responsibility. We also analyse data to prevent multiple accounts, combat money laundering, and detect suspicious transactions.
3.3 Customer Support Improvement
Our customer support team is available 24 hours a day, 7 days a week in both Bengali and English. Keeping records of previous communications with you allows the support team to resolve issues quickly and effectively.
3.4 Promotions and Personalised Experience
Based on your gaming preferences and activity, we may recommend relevant offers and bonuses for you. However, you always have the option to opt out of such communications.
3.5 Technical Improvement and Security
Technical information is used to test website performance, identify security weaknesses, and improve the user experience. Aggregated, non-personally identifiable data is typically used for this purpose.
4 Sharing Information with Third Parties
7j777 does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared in certain specific circumstances:
4.1 Service Provider Partners
We use third-party services for payment processing (such as bKash, Nagad, Rocket and Upay), identity verification, and technical infrastructure management. These partners are given only the information necessary for their specific work and are contractually bound to follow our privacy standards.
4.2 Game Provider Studios
Our game providers — including Pragmatic Play, PG Soft, JILI, and Evolution — may process certain session data to ensure game functionality. This data is used solely for game-related purposes.
4.3 Legal Obligations
In cases involving court orders, valid requests from investigating authorities, or other legal requirements, we may be obliged to share relevant information with law enforcement agencies.
5 Cookies and Tracking Technologies
The 7j777 website uses various types of cookies and similar technologies. These may operate within your browser session or beyond it.
5.1 Essential Cookies
These cookies are necessary for the core functions of the website — such as maintaining login status, preserving a shopping basket or game session. The site cannot function properly without them and there is no option to disable them.
5.2 Performance Cookies
Performance cookies are used to analyse which parts of the site are being used and where errors occur. This information is not personalised; it is analysed in aggregated form.
5.3 Preference Cookies
These cookies are used to remember your language preference, layout settings, or other personal preferences. They can be disabled from your browser settings, though doing so may reduce some functionality.
Most browsers offer the ability to block or delete cookies. Please note that disabling essential cookies may prevent login and gaming sessions on 7j777 from working correctly.
6 Data Security Measures
To keep your information secure, 7j777 follows multiple layers of technical and administrative protection measures.
6.1 Technical Safeguards
- All data transmissions are protected by SSL/TLS encryption
- Passwords are stored using strong hashing algorithms
- Sensitive financial information is held in encrypted databases
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems are in place to prevent unauthorised access
6.2 Administrative Safeguards
- Only authorised staff may access personal information
- All staff are trained on data protection
- Data access logs are maintained and monitored
- Data protection agreements are in place with third-party service providers
7 Data Retention Period
7j777 retains your information only for as long as necessary and legally permitted.
7.1 Account Information
Registration information is retained for as long as your account is active. After account closure, certain information may be kept for a defined period for fraud prevention and legal requirements.
7.2 Financial Transaction Records
Records of deposits and withdrawals are retained for an extended period. This is required by international standards for anti-money laundering and financial accountability.
7.3 Logs and Technical Information
Server logs and technical information are generally retained for a limited period. This information is automatically deleted after security analysis.
7.4 Deletion Requests
You may request the deletion of your account and personal information. However, certain information may be retained for a set period due to legal obligations or the resolution of ongoing disputes.
8 User Rights
Every registered user of 7j777 has certain rights over their own information:
Right to Access
You may request to know what information we hold about you.
Right to Correction
You may request correction of inaccurate or outdated information.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Object to Processing
You may ask to stop receiving marketing messages or restrict certain uses of your information.
To exercise any of these rights, please contact our customer support. You will also find answers to common questions about accounts and data in our FAQ section.
9 Protection of Minors
7j777 strictly enforces a 21+ age policy. All our services are for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at registration and additional proof of identity may be requested in cases of doubt.
If we become aware that information belonging to a minor is held by us, that information will be deleted immediately and the associated account will be closed. For further guidance on responsible gaming, please visit our Responsible Gaming page.
10 Policy Changes and Updates
7j777 may review and revise this privacy policy as needed. When changes are made, an updated version with a new date will be published on this page. For significant changes, registered users may be notified via email or live chat.
If you continue to use 7j777 after any changes, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page from time to time.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us:
- Live Chat: 7 days a week, 24 hours a day — in Bengali and English
- Email: [email protected]
Our team will review your request as soon as possible and take the necessary action.